At Sparrow Accounting Solutions, we often work with clients overwhelmed by their workload, unable to focus on core business functions and growth. A few months ago, we had the opportunity to assist one such client by easing their burden and helping them streamline operations.
Client Overview:
The client is a prestigious CPA firm in the United States, managing over 100 active bookkeeping projects. Specializing in high-net-worth individuals and mergers & acquisitions, they sought a skilled yet cost-effective offshore partner. They chose Sparrow Accounting Solutions to handle their smaller business clients.
The client’s key objectives in outsourcing to Sparrow Accounting Solutions included:
- Efficiently completing bookkeeping and tax-related tasks for their clients, maintaining high-quality service.
- Improving client communication and expediting outputs by minimizing inquiries and delivering optimal results.
- Streamlining bookkeeping and tax processes to avoid any inconvenience to their clients.
- Effectively managing over 50 bookkeeping projects simultaneously.
How Sparrow Accounting Solutions Helped Them:
Sparrow Accounting Solutions team, experienced in managing similar projects, stepped in to provide a comprehensive solution for the client. Here’s how we helped:
- We took over several of their bookkeeping tasks using a full-time equivalent (FTE) model, ensuring high efficiency.
- For clients who didn’t need the FTE model, we provided flexible hourly services to match their specific needs.
- By reducing turnaround times, we doubled the client’s productivity.
- Sparrow Accounting Solutions helped them cut down on overhead costs by almost 60%.
- We automated workflow and communication processes, allowing the client to track all activities seamlessly.
- To reduce their stress, Sparrow Accounting Solutions communicated directly with their clients on their behalf.
- Weekly work summaries were provided to keep the client well-informed and in control of all tasks.
- We completed all projects ahead of schedule, achieving a satisfaction rate of over 99%.
- As a result of our partnership, the client was not only able to focus more on their core business but also significantly reduced costs. Our involvement helped them scale operations while increasing the accuracy of their work.